![]() ![]() Start by taking a look at how your practice functions. To keep your team better focused, work to reduce distractions so each member of your staff can finish their tasks quickly and accurately. Unfortunately, studies have repeatedly shown that trying to multitask actually hinders productivity and work performance. The majority of front office staff members are required to wear multiple hats at once as they juggle jumping from one task to another. Step 2.) Create a Productive Work Environment ![]() Once successfully implemented, it won’t take long before you see the benefits that efficient task delegation can have on productivity and your bottom line. ![]() This will not only help to minimize your work when scheduling, it also enables you to seek the assistance of a senior staff member when decision making further helping to boost morale while ensuring you pair the right person with the most appropriate tasks. If you have a head staff member, ask that individual to help you identify the strengths of each staff member and in delegating workloads. Assigning tasks by keeping the individual strengths and weaknesses of your staff in mind is a great way to help boost productivity while also improving job satisfaction. Conversely, if you have an employee who excels at analytics and understanding complex details, these talents seem ideal when it comes to handling billing tasks. If Employee A has a great way of interacting with patients, it may make sense to put him or her in charge of greeting patients and scheduling. When selecting who receives what assignment, you should take into consideration individual strengths and weaknesses. Once you have a list of these essential tasks, develop a strategy for assigning tasks to your team members. Step 1.) Become a Task MasterĮxamine your practice’s most important administrative tasks, and then take some time to consider everything else that needs doing on a daily basis. To help keep your staff functioning and your practice humming, here are a few tips on how to help your staff accomplish more in less time and with less stress. If your front office runs efficiently, however, there’s a better chance of improved productivity thanks to better job satisfaction and support. When your front office staff is stretched thin, job dissatisfaction starts to creep in, which can cause some unintentionally negative interactions with patients. And while this is great for business, a hectic work environment can cause significant stress for a front office team tasked with greeting patients, completing payments, and booking appointments if you’re not sufficiently staffed. After all, a packed schedule means full chair times and plenty of traffic moving in and out of your office. When it comes to successful dental practice management, your front office staff plays a key role keeping patients satisfied and you on schedule. ![]()
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